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Production

KDS: a revolution in kitchen management

The KDS, also known as the “Kitchen Display System”, refers to the on-screen kitchen production system.

This tool, which is increasingly used and integrated into restaurant kitchens, replaces many non-digital processes, such as paper orders.

The aim for the restaurateur is to limit errors and streamline operations for more efficient production.

So how does it all work?

taking orders

An order placed with a server, at kiosk or even through an application will be automatically sent to the KDS once it has been validated.

ORDER DISPLAY

A new ticket appears in the kitchen. This ticket can be split and passed on to its associated production area. It contains all the key information needed to prepare the order (see below "A KDS with specific features for each restaurant").

Preparation/Assembly

Items are prepared or assembled for delivery (in the case of fast food). Tickets can be marked as "in progress" or "completed".

Notification

The waiter, delivery person or customer is informed of the status of the order. For each restaurant, a KDS with its own specific features!

For each restaurant, a KDS with its own specific features!

Fast food

  • Time indicator
  • Ticket number
  • Order number
  • Order channel (Uber Eats, Delivroo, etc.)
  • Method of consumption (on-site, takeaway, delivery)
  • Quantity of item
  • Order pickup
  • Comment
  • Time/date of preparation

gastro

  • Time indicator
  • Table number
  • Ticket number
  • Number of items
  • Claim
  • Customer name
  • Number of place settings
  • Server name
  • Table on a break
  • Order modification notification

BISTRO

  • Time indicator
  • Table number
  • Ticket number
  • Number of items
  • Supplement
  • Order pickup
  • Comments
  • Claim
  • Preparation area
  • Customer name
  • Number of place settings
  • Server name

To conclude, the benefits

1

Time saving 
Instant communication
right through to the kitchen prevents delays
and errors, and therefore speeds up food preparation

2

Optimised management
The workload is better distributed and prioritised,
efficiency and order reigns in the kitchen

3

Real-time tracking
Smooth coordination and reduced waiting times

4

Save paper
Replace your paper tickets
with interactive digital tickets

5

History
Record orders
for better traceability

6

Data analysis
All your orders are now stored at
so that we can compile statistics to help you
develop your business

7

Customer satisfaction
Automation makes
service faster

The KDS has been a kitchen staple for several years now.

By streamlining operations, improving communication and reducing errors, it helps to deliver an exceptional customer experience while helping restaurateurs to manage their establishments efficiently.

KDS plays an essential role in the world of catering, constantly improving the efficiency and quality of the services offered to customers.

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